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Medieval Warfare Vol V.2 - Carolus Magnus

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Shipping and returns

Shipping Policy

DELIVERY TIMES

Our products are delivered via various courier agencies (Seur, Correos, Gls, Fedex, or Nacex) using express home delivery. Delivery times range from 24 hours to several weeks depending on:

  • Available stock.
  • Product manufacturing (some products are made to order, which entails a longer time than usual).
  • Product customization (There are products, whether manufactured or in stock, that can be customized, which may increase shipping time).
  • Workload (We have dates when order volume exceeds our resources, such as Black Friday, although we usually bolster our staff).
  • Reasons beyond the company's control (For shipments, we rely on companies like Nacex, Correos, and others that may have their own complications; there are also customs issues, weather-related causes, and other factors outside EYM's direct control).


European Union Orders

Todo Medieval reserves the right to deduct shipping and associated costs from the refund if:
-The customer has opened the package and the products show signs of damage or wear from use; a proportional amount or nothing will be refunded, depending on the condition of the product(s).


Refunds will not be issued until the order is received and its condition is verified.


International Orders

Todo Medieval, located in Spain, considers any country that is not a member of the European Union to be an international shipment.

The company is not responsible for the customs duties of each country; it is the customer's responsibility to investigate and settle these costs generated at their borders. Todo Medieval reserves the right to deduct shipping and associated costs from the refund if:

-The customer refuses to pay customs duties.

-The customer has opened the package and the products show signs of damage or wear from use; a proportional amount or nothing will be refunded, depending on the condition of the product(s).


Refunds will not be issued until the order is received and its condition is verified.

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We provide an after-sales service to resolve any issues that may arise during the shipping of our items, keeping our customers informed at all times.

If for any reason you are not satisfied with your order, you have a period of 14 calendar days, starting from the date of delivery of the order, to process your return due to withdrawal.

The right of withdrawal will not apply to products made by hand to order, products modified according to specifications requested by the buyer, or those clearly personalized, except in the case of a defect or manufacturing error. The delivery time for products made to order or personalized may take longer than usual depending on the current workload.

You may terminate the purchase contract made in our online store by sending an email within the aforementioned period.

You must send the item or items back to us by your own means. Shipments sent "carriage forward" (cash on delivery for shipping) will not be accepted.

If you wish to make a return, you must download this Withdrawal Form, fill it out, and send it to our offices located at C/ Santa Lucía 4b nave 4, Oyon, Álava. Postal Code: 01320, or via email to [email protected]

The Customer is granted the right to withdraw from the order within 14 calendar days from the receipt thereof. Outside of this period, cancellations of orders will not be accepted, nor will they be accepted for orders involving the supply of goods made according to the Customer's specifications or clearly personalized, or which, by their nature, cannot be returned or may deteriorate or expire rapidly, etc., that have been unsealed and/or used by the Customer. The Customer must communicate their withdrawal to THE ENTITY via the Withdrawal Form (Link to Document) by email, postal mail, or fax, within that 14-day period. The cost of return shipping shall be borne by the Customer. Products must be in the same condition in which they were received, with the original packaging, and cannot have been used. The refund will be made using the same payment method used by the Customer.

Warranty

RETURN POLICY

We provide an after-sales service to resolve any issues that may arise during the shipping of our items, keeping our customers informed at all times.

If for any reason you are not satisfied with your order, you have a period of 14 calendar days, starting from the date of delivery of the order, to process your return due to withdrawal.

The right of withdrawal will not apply to products made by hand to order, products modified according to specifications requested by the buyer, or those clearly personalized, except in the case of a defect or manufacturing error. The delivery time for products made to order or personalized may take longer than usual depending on the current workload.

You may terminate the purchase contract made in our online store by sending an email within the aforementioned period.

You must send the item or items back to us by your own means. Shipments sent "carriage forward" (cash on delivery for shipping) will not be accepted.

If you wish to make a return, you must download this Withdrawal Form, fill it out, and send it to our offices located at C/ Santa Lucía 4b nave 4, Oyon, Álava. Postal Code: 01320, or via email to [email protected]

The Customer is granted the right to withdraw from the order within 14 calendar days from the receipt thereof. Outside of this period, cancellations of orders will not be accepted, nor will they be accepted for orders involving the supply of goods made according to the Customer's specifications or clearly personalized, or which, by their nature, cannot be returned or may deteriorate or expire rapidly, etc., that have been unsealed and/or used by the Customer. The Customer must communicate their withdrawal to THE ENTITY via the Withdrawal Form (Link to Document) by email, postal mail, or fax, within that 14-day period. The cost of return shipping shall be borne by the Customer. Products must be in the same condition in which they were received, with the original packaging, and cannot have been used. The refund will be made using the same payment method used by the Customer.

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At Todo Medieval, we comply with the strictest current payment regulations.
We accept the following payment methods:

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  • Bank Transfer (instructions at Checkout)
  • Bizum
  • SeQura
  • Cash on Delivery (Iberian Peninsula only; Spain and Portugal. Islands, Ceuta, and Melilla are excluded)

Secure payment

At Todo Medieval, we comply with the strictest current payment regulations.
We accept the following payment methods:

  • Visa and MasterCard Credit/Debit cards
  • Bank Transfer (instructions at Checkout)
  • Bizum
  • SeQura
  • Cash on Delivery (Iberian Peninsula only; Spain and Portugal. Islands, Ceuta, and Melilla are excluded)

Delight in Medieval Warfare Vol V.2 - Carolus Magnus


Medieval Warfare Vol V.2 - Carolus Magnus: Frankish Heir to Ancient Rome

The second issue of the year is one for which we selected the theme ourselves. That does not mean it is one of those less popular topics we sometimes choose because we feel it is time to do so. In fact, we decided to simply choose a subject we were sure would be well received: Charlemagne has inspired many groups and individuals throughout history. As the first accepted emperor in Western Europe after the fall of the Western Roman Empire, Charles the Great managed to unify an area that had been fractured and divided for centuries. His reign proved to be an example for his successors. The Ottonians revived the title of emperor and thus created the Holy Roman Empire, while the Western Frankish Empire would form the basis of what would later become France. Perhaps equally important was Charlemagne's role for Christianity, as he managed to spread the religion into previously pagan territories, while his Carolingians further promoted art, culture, and intellectual and religious activity across large areas of Europe. In fact, Charlemagne's impact on history can be easily deduced from his nickname: "the father of Europe."

Fortunately, at least for the readers of Medieval Warfare, Charles's parenthood was not accepted without a fight. In fact, Charlemagne spent many of his years as ruler of the Frankish kingdom (and later as emperor) fighting one enemy or another, including rebel Franks, the Lombards in Italy, the Muslims in Spain, the Saxons in Germany, and the Avars in the east. Not even the Byzantines were entirely safe. Thus, unification was only achieved by fire and sword. In this, he was quite similar to most other "pacifiers" of antiquity or even of the entire Middle Ages; what was exceptional was that he was so completely successful. In this issue of Medieval Warfare, we take you through this period of aggressive expansionism, highlighting some of the most important episodes in the history of Charlemagne, the military "mastermind." The issue begins with our usual introduction, which looks at the rise of the Franks and provides an overview of Charlemagne's life. Afterward, our authors will guide you first through the Lombard campaigns, then the Saxon Wars, and finally the struggle against the Avars. Additionally, Charlemagne's cruelty (or lack thereof) is questioned in our source article, while the success of the Carolingian armies is explained in an article that focuses on their organization, tactics, and equipment.

If Charles the Great or the Middle Ages are not really your thing, we have two non-themed articles. The first offers information on one of the less known, but equally crucial, episodes of the Hussite Wars: the Battle of Aussig in 1426. In fact, I must say that this article alone is reason enough to have this issue in your collection. The second non-themed article may not be of interest to the casual armchair general, but if you are looking for something gruesome and bloody, the law of treason in medieval England might be just the thing for you.
At Todo Medieval we have thousands of medieval and other era products. Discover them!

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